Thursday, March 25, 2010

Birthday Surprise


Everyone of us (may be few of us don’t) love surprises on birthday. I used to surprise my friends and relatives on their birthdays with a gift or small party or something they really appreciate. My brother is very good in surprising others not only on their birthdays but all occasions. I am not going to write about the latest surprise gift I got from him. We started to celebrate our friends birthday from the college days. Usually we buy a birthday cake and shower him… not with the blessings but with the cream cake and celebrate the day boozing and playing around. We end up spending only on the cake and the birthday boy have to pay for all the drinks and dishes. I guess most of the guys around the country used to do things similar to this. But I know peoples who beat the birthday boy out of his breath and smash him with raw egg and tomato. This is may be guys think that “ you make your mom and others suffer on your first birthday and now it’s your turn to suffer”. We differ in the way of punishing but we never fail to put the birthday boy in misery.

At some times we miss to surprise the birthday boy instead we get surprised. Few months ago we planned to surprise a guy on his birthday and we ordered and got a cake for the birthday boy and we kept this secret all the night. When all the clock needles met together we shut the lights and opened the cake… surprise !!!!!!!. he was really surprised and asked “who is the birthday boy here?” we said “what? it’s you man”. He replied very causally “get a life fellas, the date is right but it’s the month, it is the coming month not this month” indeed we are really surprised.

This is not the first time and not going to be the last. Day before yesterday I stayed all the night to wish my friend who is living in gulf. I used to sleep at 10.30 but I stayed all the night fighting my tiredness, and when I called and wished him at 12 midnight he said “buddy what’s the date?” I said to myself “not again” So I said “ buddy technically speaking I am going to wish you before a day because of the time difference and I can’t be up till the early morning 3 AM for that, so I wished you exactly before a day !!!”. I don’t think he is a girl/fool to fall for that. Anyway I surprised him and that’s what I needed!!!!

Wednesday, March 24, 2010

Be really interested in others

I have read so many times about being really interested in others. I never experienced that in life, may be not knowingly. After meeting a Diamond shop owner in fashion streets of Khader Nawaz Khan road, I went to meet another client who is more like a street vendor. May be I fail to see his noble character or he doesn’t have any, I personally don’t like to do business with peoples like him. But in my profession we cannot choose our clients we have to strive hard so as to get selected. As my job urges I went ahead to meet him in his shop. He is the owner of one of the biggest home appliance stores in TN. He also owns a jewellery shop in the busy streets of T-Nagar.
I just dropped in expecting humiliation to inquire about my CCTV proposal and he was busy speaking to other persons. I waited patiently with a smile till my turn come. All of a sudden a guy appeared before him and the owner screamed in his ears and barked him to come back after a week as he appeared a day before the appointment. That didn’t scare me and still wore my smile. When he turned to me he said the prices are so high and the person who stand next to him just called the old vendor and told him to visit the shop tomorrow saying that they are getting quotes from other vendors. Even though his talk stirred a bad feeling in my stomach, knowing it by sign the owner assured me that that vendor is not going to come as he is busy in another work. I convinced myself not to lose confidence I started speaking about general things. Then I focused my attention on the other person who is actually disturbing my business.
I was truly interested in him and asked about him and his business. I introduced myself and what my company is offering. I learned his interest and started speaking about that. I was right I got his attention and then I explained about our product. As one can expect from any cultured man who returns the courtesy he was interested in me and my products. He suggested the shop owner who is friend of him for a long time to go with this product for their other store. So I am experiencing it now. You can get to notice these in day to day life. My sincere advice start practicing and be interested !!!!

Dress the part

Every one of us knows that our attire plays an important role in wherever we go or whatever we do. I have heard so many trainers speaking high about dressing the part. I myself always follow the rule for everything starting from getting a sales, getting selected in an interview or meeting someone special. We dress depending upon the place we go and peoples we are going to meet. The homework we did on the audience and knowing what we do are extremely important to get success.

The picture of a beggar begging in the road signal is very familiar in a chennaitie life. And I am used to that. I had seen an old man today who had dressed the part and who knows his audience and delivered well getting success in what he was doing. The amazing thing is the conversion rate for him is 100%. Every person he approached donated him money. I was wondering why he didn’t approach me. May be he can read minds.

Last week I met a jeweler who is not a MBA graduate nevertheless he has all the qualities of a high profile sales executive. He build a relationship with the client immediately and talks well about the his product and giving the customer some tips on jewels. He is very proud of his product and challenges all the product in its qualitative that comforts the customer and they surrender to him like a baby.

We can learn lesson from all around us from every one even from a beggar let’s not talk about a jeweler. My brother used to say that the world is a sales platform the one who knows how to sell himself will win. Everyone should learn the lesson.